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Hurricane Katrina Updates

UPDATE: Wednesday, 10/05/05 8:00 AM. We are happy to report that all Drury Inn & Suites New Orleans Team Members have been accounted for and most are back to work. The hotel is still completely occupied with people working to make New Orleans habitable for residents. We are looking forward to inviting our Drury guests back to the hotel as soon as possible.

We invited our Drury Gold Key Club and Inner Circle members to donate program points to the American Red Cross. To date, you have donated more than $11,600 in Gold Key and Inner Circle points!

Members who wish to donate Drury Gold Key program points can do so by calling the Drury Gold Key Help Desk at 1-800-325-0581, or by e-mailing club@druryinn.com. Drury Gold Key program points can be donated in increments of 15,000 points. Each 15,000 point redemption equals a $50 donation to the American Red Cross Disaster Relief Fund. These funds will be earmarked for Hurricane Season 2005 and aid victims of Katrina and other hurricanes occurring this year.

UPDATE: Monday, 9/26/05 8:00 AM. To date, Drury team members have donated over $90,000 in cash, payroll deductions and vacation time to the Team New Orleans Fund. Drury Inns, Inc. has matched that donation bringing the total to $180,000. This money will be distributed to the team members of our Drury Inn & Suites New Orleans to help them recover from Hurricane Katrina.

We invited our Drury Gold Key Club and Inner Circle members to donate program points to the American Red Cross. To date, you have donated more than $11,000 in Gold Key and Inner Circle points!

Members who wish to donate Drury Gold Key program points can do so by calling the Drury Gold Key Help Desk at 1-800-325-0581, or by e-mailing club@druryinn.com. Drury Gold Key program points can be donated in increments of 15,000 points. Each 15,000 point redemption equals a $50 donation to the American Red Cross Disaster Relief Fund. These funds will be earmarked for Hurricane Season 2005 and aid victims of Katrina and other hurricanes occurring this year.

UPDATE: Monday, 9/19/05 4:00 PM. The Drury Inn & Suites New Orleans is not accepting any reservations prior to April of 2006 in order to provide rooms exclusively to groups involved in recovery, relief and reconstruction efforts. The hotel is now completely occupied with people working to make New Orleans habitable for residents and inviting to visitors -- our goal is to help them do their job as efficiently as possible by providing them with lodging close to where they need to be. We are looking forward to inviting our Drury guests back to the hotel as soon as possible . . . but there is a lot of work left to do. Thank you for your patience!

We are currently hosting several hundred evacuees from New Orleans and surrounding areas at over 60 of our Drury Hotels.

UPDATE: Monday, 9/12/05 4:00 PM. Thanks to the efforts of many Drury team members and our BellSouth neighbors, the Drury Inn & Suites New Orleans opened its doors Friday evening. The power came back on mid-week and by Friday the hotel was ready to receive guests, all of whom were very appreciative to find a comfortable bed and a warm shower. The guests staying at the Drury Inn & Suites New Orleans are all involved in the reconstruction efforts of this great city -- we are very proud of the work they are doing and glad to be able to help in our own way.

Our Drury Inn & Suites has been recognized by the national press as one of the first hotels to re-open in downtown New Orleans. The hotel was included in a front-page article in the New York Times yesterday and the Japanese and Brazilian press interviewed Regional Manager Brian Collins. In addition, General Manager Palestine Riles and the hotel team have been featured on NBC Nightly News, ABC’s Good Morning America, and CNBC.

To date, Drury team members have donated over $70,000 in cash, payroll deductions and vacation time to the Team New Orleans Fund. This money will be distributed to the team members of our Drury Inn & Suites New Orleans to help them recover from Hurricane Katrina.

UPDATE: Friday, 9/9/05 4:00 PM. The Drury hotel team and construction team are busy cleaning and repairing the Drury Inn & Suites New Orleans. The hotel is in remarkably good condition. Thanks to the good folks at BellSouth for their efforts to restore power in New Orleans and for the treat of lasagna served up in the hotel lobby Wednesday night. A 50 mile trek to Walmart took care of dinner for our crew as well as the BellSouth crew last night. Every meal is a challenge!

We are in the process of canceling all reservations at the hotel through the end of October to make room for hurricane relief and reconstruction efforts. We will continue to post updates as they become available.

UPDATE: Wednesday, 9/7/05 5:00 PM. The deep burgundy neon of the Drury Inn & Suites sign shone brightly over New Orleans last night as power was restored to the building. A caravan of Drury team members is slowly making its way from Lafayette to the Big Easy and should be arriving this evening to begin clean-up efforts. Still no water but (and we're not making this up) the free high-speed internet is up and running. Our top priority is to prepare the hotel so that it can be used to provide relief workers and utility restoration technicians with a comfortable, clean and cool place to take a much needed rest.

UPDATE: Tuesday, 9/6/05 3:00 PM. Our team has gained access to the Drury Inn & Suites New Orleans and we are working to restore power this afternoon. We had a few inches of water seep into the basement -- this has been pumped out and it appears that the hotel has sustained no major damage. Our key focus is on restoring utilities. While the city of New Orleans begins the process of recovery, there is a strong National Guard presence in downtown New Orleans with restricted access to the area. We are proud to report that our Gold Key Club and Inner Circle Club members have donated over $10,000 to the American Red Cross this past week. Thank you for your generosity.

UPDATE: Friday, 9/2/05 5:00 PM. The water continues to recede as the city begins the process of restoring services. Although our Drury Inn & Suites is in good condition, it is difficult to estimate when we might be able to re-open. Our hearts are heavy with the loss suffered by so many in this fine city -- we hold them in our thoughts and prayers. Special thanks to Capt. Juan Quinton, Officer Ronald Gillard, and Detective Matt Riles of the New Orleans Police Department on the professionalism and bravery they have consistently displayed for the benefit of all residents and businesses in downtown New Orleans over the past several days. Your spirit and hard work instill in us a sense of confidence that the New Orleans we know and love will return even better and stronger.

UPDATE: Thursday, 9/1/05 11:00 AM. We are providing lodging at numerous Drury hotel locations for our New Orleans team members and their families who were required to evacuate the city. In addition, we will be extending pay and benefits for our Drury Inn & Suites New Orleans team members. Efforts are underway to deliver payroll checks (or cash, if necessary) to affected team members. A special fund is being set up to provide all Drury team members with the opportunity to donate money and/or vacation time (which will be converted to a cash contribution) for the benefit of our New Orleans team members.

There are currently no Drury team members at the Drury Inn & Suites New Orleans. Our only guests at this point are New Orleans' Finest -- we are pleased to provide lodging for the brave police officers working to ensure the safety and security of everyone in New Orleans.

Drury Gold Key and Inner Circle Members can donate their club points in increments of 15,000 points for a $50 donation to the American Red Cross 2005 Hurricane Relief Fund. Members can donate by contacting the Drury Gold Key/Inner Circle Help Desk at 1-800-325-0581, or by e-mailing club@druryinn.com.

UPDATE: Wednesday, 8/31/05 5:30 PM. No significant changes from yesterday's report. Last report a few minutes ago was that water was starting to recede a little. All employees are safe and many have been relocated to other Drury hotels.

Any Drury Inn & Suites New Orleans Team Members who have not already been in contact with General Manager Palestine Riles are requested to do so as soon as possible. Please call her at the Drury Inn & Suites Lafayette, 1-337-262-0202. Thank you.

EMPLEADOS DE DRURY INN & SUITES DE NUEVO ORLEANS, FAVOR DE COMMUNICARSE CON EL GERENTE GENERAL PALESTINE RILES DE DRURY INN & SUITES LAFAYETTE LO PRONTO POSIBLE AL TELEFONO 1-337-262-0202. GRACIAS


Drury Hotels has made a sizable donation to the American Red Cross in support of relief efforts. In addition, Drury Gold Key Club and Drury Inner Circle Members have shown their generosity by redeeming Drury Gold Key Club points for donations to the American Red Cross. Thank you!

Drury team members are working to ensure the comfort of emergency crews and those guests displaced by the hurricane. We salute the efforts of everyone involved in relief activities and continue to extend our hopes and prayers to everyone impacted by the storm.

UPDATE: Tuesday, 8/30/05 5:00 PM. No electricity at Drury Inn & Suites New Orleans, but the hotel is still dry. Water is a block or so away due to the broken levee. The good news is that our lobby is 4 feet above sea level. Again, our thoughts and prayers go out to all people who have suffered loss as a result of the storm. We hope to be serving our Guests once again in the near future.

UPDATE: Monday, 8/29/05 5:00 PM. We are pleased to report that the Drury Inn & Suites New Orleans sustained relatively minor damage from Hurricane Katrina today. Congratulations to General Manager Palestine Riles and the New Orleans Drury Team on riding the storm out. Repairs are in progress and we hope to start entertaining Guests once again as soon as utility services are restored in the downtown New Orleans area. No timeframe for re-opening the hotel has been set as of now. Stay tuned for more updates. Our prayers and best wishes go out to all the families impacted by the storm.

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