J.D. Power and Associates Rank Drury Inn & Suites #1 for the Third Year in a Row
(ST. LOUIS) – July 29, 2008 – J.D. Power and Associates announced today that Drury Inn & Suites has been recognized with the award for “Highest in Guest Satisfaction Among Mid-Scale Hotel Chains with Limited Service.” This is the third year in a row that Drury Inn & Suites has received this award. Click here for the J.D. Power and Associates press release, including rankings for all hotels.
“We are honored to be recognized by J.D. Power and Associates for a third consecutive year,” said Chuck Drury, President and CEO of Drury Inns, Inc. “It is our goal to provide consistent, quality service to our guests, and we greatly appreciate their recognition. As one of the few hotel systems that is 100% family owned and operated, we make a personal commitment to our customers. We are very grateful for their continued patronage.”
Drury has received many accolades for its friendly service and numerous free amenities. Value-conscious travelers have learned that the Extras Aren’t Extra® at Drury. Those Extras include Free HOT! QUIKSTART® Breakfast, Free Evening Beverages, Free Long Distance Calls (one hour in every room, every night), Free Wireless Internet and more.
Drury Inn & Suites was awarded its third consecutive J.D. Power and Associates recognition after a study reviewed its reservations, check-in/check-out, guest room, food and beverage, hotel services, hotel facilities, and costs and fees. Responses from guests measured 16 mid-scale, limited service hotels. The surveyed guests stayed between May 2007 and June 2008. Their results were published in the J.D. Power and Associates 2008 North American Hotel Guest Satisfaction Index Studysm released July 29, 2008. J.D. Power and Associates is a global marketing information firm that represents the voice of the customer.
Drury guests can stay at over 120 hotels in 19 states from Arizona to North Carolina and from Texas to Michigan. Headquartered in St. Louis, Missouri, Drury Inns, Inc. is family-owned and operated. Brands include Drury Inn & Suites, Drury Inn, Drury Plaza Hotels, Drury Suites, Pear Tree Inn by Drury, as well as other hotels in the mid-price hotel segment. For a complete listing of Drury hotels or for reservations, click here or call 1-800-DRURYINN.