J.D. Power 2020 North America Hotel Guest Satisfaction Index Study ℠
We’re proud to be awarded Highest in Guest Satisfaction… honestly, it’s the most important achievement we’ve accomplished. But Drury Hotels is also the only hotel to receive 15 consecutive J.D. Power Awards. So, not only are our guests very satisfied, but they are consistently very satisfied. And that is very satisfying to us … consistently!
When TripAdvisor advised us that we had achieved this status, it was most excellent indeed. The fact that Drury Hotels was recognized as a Global “Most Excellent” Medium Hotel Chain was both humbling and an honor, because this award is based upon traveler reviews. On top of this, TripAdvisor also recognized 90 Drury Hotels with the Hall of Fame honoring properties that received a Certificate of Excellence five years in a row (2014-2018). As you can see, things are pretty excellent!
We wouldn’t be where we are if it weren’t for our amazing people! So, it’s a delight that Drury Hotels was recognized as a Top Workplace in 2019 in St. Louis, Nashville, Atlanta, Colorado, San Antonio, Charlotte and Houston. Drury Hotels has been recognized as a Top Workplace in 2020 in Atlanta, Columbus, Nashville and Cincinnati. We value and appreciate each and every one of our team members who have made Drury Hotels a top place to work!