J.D. Power 2019 North America Hotel Guest Satisfaction Index Study ℠
Drury Hotels is the only hotel to receive 14 consecutive J.D. Power Awards. Study is based on responses gathered between June 2018 and May 2019 from 44,890 guests in Canada and the United States who stayed at a hotel in North America between May 2018 and May 2019.
We’re very proud that TripAdvisor has recognized Drury Hotels as a Global “Most Excellent” Medium Hotel Chain. The “Most Excellent” hotel chains were determined based on the highest percentage of Certificate of Excellence recipients. 119 Drury Hotels received the 2018 TripAdvisor® Certificate of Excellence. Now in its eighth year, the achievement celebrates businesses that earned great traveler reviews on TripAdvisor over the past year. 97.5% of eligible Drury Hotels received the 2018 Certificate of Excellence. TripAdvisor also recognized 90 Drury Hotels with the Hall of Fame honoring properties that received a Certificate of Excellence five years in a row (2014-2018).
Drury Hotels is honored to be recognized as a Top Workplace in 2019 in St. Louis, Nashville, Atlanta, Colorado, San Antonio and Charlotte. At the time of the survey, Drury Hotels had 1,030 team members in St. Louis, 110 team members in Nashville, 100 team members in Atlanta, 135 team members in Colorado, 526 team members in San Antonio and 111 team members in Charlotte.
Drury Hotels is honored to be recognized by Forbes as one of America’s Best Mid-Size Employers in 2019 and one of America’s Best Employers for Diversity in 2019. Each list was compiled by surveying 50,000 Americans working for businesses with at least 1,000 employees.