J.D. Power 2019 North America Hotel Guest Satisfaction Index Study ℠
We’re proud to be awarded Highest in Guest Satisfaction… honestly, it’s the most important achievement we’ve accomplished. But Drury Hotels is also the only hotel to receive 14 consecutive J.D. Power Awards. So, not only are our guests very satisfied, but they are consistently very satisfied. And that is very satisfying to us … consistently!
When TripAdvisor advised us that we had achieved this status, it was most excellent indeed. The fact that Drury Hotels was recognized as a Global “Most Excellent” Medium Hotel Chain was both humbling and an honor, because this award is based upon traveler reviews. On top of this, TripAdvisor also recognized 90 Drury Hotels with the Hall of Fame honoring properties that received a Certificate of Excellence five years in a row (2014-2018). As you can see, things are pretty excellent!
We wouldn’t be where we are if it weren’t for our amazing people! So, it’s a delight that Drury Hotels has been recognized as a Top Workplace in 2019 in St. Louis, Nashville, Atlanta, Colorado, San Antonio, Charlotte and Houston. At the time of the survey, Drury Hotels had 1,030 team members in St. Louis, 110 team members in Nashville, 100 team members in Atlanta, 135 team members in Colorado, 526 team members in San Antonio, 111 team members in Charlotte and 114 in Houston, and we value and appreciate each and every one of them. In fact, they’re the tops!
In a survey of 50,000 Americans working for businesses with at least 1,000 employees, Drury Hotels was recognized by Forbes as one of America’s Best Mid-Size Employers in 2019 and one of America’s Best Employers for Diversity in 2019. Each list was compiled by surveying 50,000 Americans working for businesses with at least 1,000 employees. This is especially exciting for us, because it means our people are happy. And happy people are at the core of what we stand for… Travel Happy!