J.D. Power 2022 North America Hotel Guest Satisfaction Index Study ℠
Earning this recognition from J.D. Power 17 years in a row is something to celebrate! Our team enjoys providing our guests with friendly service and value, but more importantly, we’re grateful for your continued trust and loyalty. And for that, the credit for this award is all yours!
We’re proud to share that the majority of eligible hotels received the 2022 Tripadvisor® Travelers’ Choice Award. Travelers’ Choice award winners rank among the top 10% of listings on Tripadvisor. This award recognizes hospitality businesses that received consistent, frequent and positive guest reviews on Tripadvisor during the past 12 months.
Drury Hotels is honored to be recognized by Forbes as one of America’s Best Midsize Employers in 2023! The list was compiled by surveying approximately 45,000 American employees working for businesses with more than 1,000 employees. The participants rated their willingness to recommend their employer to friends and family.
Drury Hotels is proud to be recognized on Newsweek’s list of America’s Best Customer Service 2021. Brands were selected based on an independent survey from a vast sample of more than 25,000 U.S. customers, who were asked whether they would recommend brands to friends or family, as well as assess brands in the following areas: quality of communication, professional competence, range of services, customer focus, and accessibility.