My father and uncles built the first Drury Inn with one goal in mind – to provide our guests with clean rooms, friendly service and honest value. More than 40 years later, the goal remains the same for our family-owned and operated hotel chain. That’s why recognition by J.D. Power as “Highest in Guest Satisfaction among Upper Midscale Hotel Chains” means so much. On behalf of our extended Drury family of more than 5,000 team members, I would like to offer my sincere thanks to you for sharing this honor with us.
We truly appreciate your business and will work hard to continue to earn your loyalty.
President & CEO
Quality. Value. Consistency. These principles have guided Drury Hotels since 1973, when the Drury brothers opened the first Drury-brand hotel in Sikeston, Missouri.
The Drury brothers grew up in Kelso, a small town in the boot heel of Missouri. Learning from their hard-working and dedicated father, Lambert, they started by doing local ornamental and plastering work. First some tile jobs, then some small construction jobs. They always focused on quality, service, innovation and value.
Their work ethic and determination made their reputation grow – which, in turn, helped turn a venture into a business, and they began working on service stations, churches ... and then hotels. Since then, the Drury family has created a hotel system known for customer service and satisfaction – from a simple friendly smile, to free hot breakfast, to free hot food and cold beverages at the 5:30 Kickback®, to free Wi-Fi throughout the hotel – the Drury brothers learned to give their guests more than expected. The Extras Aren’t Extra®.
From a few Drury brothers in the boot heel of Missouri to a company with more than 150 hotels in 25 states, Drury Hotels takes great pride in welcoming our guests just like we do our own family.
Our primary brand is Drury Inn & Suites, which offers our guests a choice of standard or king deluxe rooms, as well as two-room suites. And when we say two rooms, we mean it – our two-room suites are able to be divided into two separate areas. Other Drury brands include Drury Inn, Drury Plaza and Pear Tree Inn by Drury.
Providing exceptional value for business or leisure travelers, Drury Inn and Drury Inn & Suites all provide the same free extras – free Wi-Fi, free hot breakfast, free 5:30 Kickback® and more.
An upscale environment with enhanced meeting space and on-site dining, Drury Plaza Hotels offer two-room suites and deluxe guest rooms.
Pear Tree Inn is our brand for the price-conscious traveler. Every Pear Tree Inn is owned and operated by Drury Hotels – so all guests will receive similar amenities and the same friendly service.
Drury Hotels has represented quality, value and consistency since 1973. Because our hotels are family-owned and operated, we take great pride in welcoming guests just like we do our own family.
Our free breakfast of scrambled eggs, oatmeal, fresh fruit, make-your-own Belgian waffles, potatoes, sausage, pastries, bagels, KELSO+BROS® coffee and more will set you up for a day of excellence. Breakfast is served from 6-9:30 a.m. Monday-Friday and from 7-10 a.m. Saturday and Sunday.
Enjoy fresh pancakes instead of Belgian waffles at some Drury Plaza Hotels. Pear Tree Inn breakfasts will vary.
Relax and recharge with us in the afternoon. Hotel guests may enjoy a variety of snacks — like salads, soups and more — and cold beverages from 5:30 to 7 p.m. at the 5:30 Kickback®. See an example Kickback menu and plan your next visit today!
Hot evening food is not available at Pear Tree Inns. Service of alcohol is subject to state and local law. Alcoholic beverages are not complimentary and require a nominal charge at Drury Hotels in Kentucky. A maximum of two alcoholic beverages are served per guest at Drury Hotels in North Carolina due to state and local laws. The first alcoholic beverage is complimentary and up to two additional drinks may be purchased for $0.75 each at Drury Hotels in Pittsburgh, PA.
Break time! Grab free soda and popcorn in the lobby every day at Drury Inn & Suites, Drury Inns and Drury Plaza Hotels.
Get the score, check your social networks or email family members from anywhere in the hotel — for free!
Talk is not only cheap — it's free for local calls and 60 minutes of domestic long distance calls per room, per night. Or, take advantage of 15 minutes free long distance to Canada and Mexico!
No rollover minutes to subsequent nights or future stays. Additional minutes over 60 minutes per night will be billed at 5¢ per minute. Includes calls placed anywhere in the 50 United States, including Alaska and Hawaii. Calls to the District of Columbia are also included. Excludes all other international, 900, information or operator-assisted calls. Offer subject to change.
Take advantage of the business center, fitness center or pool while you’re away from home. Print your boarding pass, finish a presentation or check email in our business centers. Stay fit in our fitness centers or swim a few laps in our pools.
At every one of our 150+ hotel locations, our bath amenities will leave you feeling energized, refreshed and ready to start your day. Our extra-gentle shampoo and hydrating conditioning duo leaves hair feeling soft, clean and conditioned. Our fresh, foaming body cleanser gently cleans while nourishing the skin.
Our guests are our first priority – their comfort and their experience. Bottom line, we want them to have a wonderful stay and return. That’s why we take so much care in the building of our hotels. We choose our locations based on where we believe our guests would benefit – and we create ways to give back to the area – whether it’s with community involvement, being “green” or transforming older buildings into top-notch hotels.
When we choose locations for new hotels, we often help communities by restoring older buildings to create top-notch hotels. We currently have renovated 10 historic buildings. Learn more about our historic renovations below.
Construction of The Broadview Hotel, located just outside of downtown Wichita’s Old Town neighborhood, began on September 15, 1921, and the hotel welcomed its first guests only eight months later. Built along the banks of the Arkansas River near the Chisholm Trail, it soon became known as the premier hotel in the Midwest for its central location in the city along popular transportation lines.
Cleveland architectural firm Walter and Weeks is credited with the completion of the Board of Education building in 1931 on the east side of the Cleveland Mall. The building is one of six contributing to the Mall and completes the Group Plan of Cleveland of 1903, the earliest and most fully realized plan for a major city outside of Washington, D.C.
Drury Inn & Suites New Orleans is located on Poydras Street in the Central Business District — only four blocks from the French Quarter and Bourbon Street. The St. Charles Street Car runs next to the hotel, connecting passengers to the Garden District and Uptown. Today, this area is known for world-class restaurants, vibrant nightlife, jazz clubs and Cajun culture. In the early 1900s, this area was very similar to the bustling urban corridor it is today.
The Federal Reserve Bank of Pittsburgh is one of two Federal Reserve Bank of Cleveland offices, with the other calling Cincinnati home. The Pittsburgh location served as a repository of currency for regional banks and as a trading and auction center for treasury securities and bonds until 2012.
The City Public Service Building was constructed in 1921 for the offices of the San Antonio Public Service Company, which provided commercial and residential gas and electric services. Also known as the Petroleum Commerce Building, it was designed by prominent San Antonio architects Ayres and Ayres: a father-and-son team responsible for other notable downtown buildings such as the Municipal Auditorium and the Smith-Young Tower.
The Alamo National Bank Building stands 24 stories tall on San Antonio’s historic Paseo del Rio, spanning one city block facing St. Mary’s Street. Built of structural steel and concrete, construction was complete by 1929 in the early days of the Great Depression. The building is trimmed in granite and marble, elegant terra cotta embellishments, molded plaster and decorative bronze.
The Drury Plaza Hotel in Santa Fe is located in the heart of downtown Santa Fe on Palace Avenue. The site is adjacent to St. Francis Cathedral, built by Archbishop Jean Baptiste Lamy between 1869 and 1886. In the 1910s, a portion of the property was a dormitory for the Sisters of Charity. The primary facade is from the 1950s St. Vincent's Hospital, designed by John Gaw Meem, and is an excellent example of late Territorial Revival style.
The Drury Plaza Hotel at the Arch sits in an entire square block of downtown St. Louis: between 4th Street and Memorial Drive, Market Street and Walnut Street. It’s only blocks from the Mississippi riverfront and the Gateway Arch. In the early 1900s, this area was professional office space and industrial or manufacturing warehouses.
In the late 1800s, public markets were vital grocery, retail and social gathering places in central urban areas. Union Market in downtown St. Louis occupied a full city block on Broadway, surrounded by tall office buildings and industrial warehouses only a few blocks from the Mississippi riverfront. Originally built in 1866, it was replaced by a more modern, expanded facility in 1925.
Across the street from Union Station – once the nation’s largest train terminal – is a brick building that once housed a plush clubhouse, fitness facility and hotel for the St. Louis Railroad Young Men’s Christian Association. Just west of the Union Station train shed, it originally opened its doors on September 1, 1907, to serve as many as 400,000 transient railroad workers per year.
From the design and construction of our hotels, to the amenities inside of our hotels, we strive to innovate from the building up. Small efforts like our shower amenity dispensers help by not adding to our landfills. Our towel program helps decrease water consumption; and our recycled key program helps by not creating more plastic waste.
Our largest initiatives are our LEED® Certified hotels. We are proud to be one of the first hotels to seek LEED certification, and we are proud that Drury Inn & Suites Flagstaff is the first LEED® Certified hotel in Arizona. As we continue to grow, we continue to pursue energy-saving design and LEED construction. Additional brochures outlining all energy-efficient strategies are available at our LEED® Certified hotels.
Located at the base of the San Francisco Peaks mountain range, Drury Inn & Suites Flagstaff is just blocks away from Northern Arizona University and adjacent to their meeting and event facility, High Country Conference Center. This was the first LEED Certified Green Building for Drury Hotels.
Located at I-10 and Loop 1604 in San Antonio, the Drury Inn & Suites San Antonio Near La Cantera® Parkway was the second hotel to seek LEED Certification under the United States Green Building Council’s rating system. It is the 10th Drury-brand hotel to open in San Antonio.
Situated along the Arkansas River at Waco and Douglas, the Drury Plaza Broadview Hotel was the third to seek LEED certification under the United States Green Building Council’s rating system. It is the first Drury-brand hotel to open in Wichita and is comprised of the historically restored lobby on the ground floor, a large ballroom, a mezzanine, guest rooms and a restored open space and pedestrian path to the Arkansas River.
Located in the heart of downtown Santa Fe, the Drury Plaza Hotel in Santa Fe was the fourth Drury-branded hotel that earned LEED certification under the United States Green Building Council’s rating system. The hotel is the result of a historic renovation of St. Vincent’s Hospital and offers unique and comfortable Santa Fe hotel rooms.
J.D. Power 2019 North America Hotel Guest Satisfaction Index Study SM
Drury Hotels is the only hotel to receive 14 consecutive J.D. Power Awards. Study is based on responses gathered between June 2018 and May 2019 from 44,890 guests in Canada and the United States who stayed at a hotel in North America between May 2018 and May 2019.
TripAdvisor recognized Drury Hotels as a Global “Most Excellent” Medium Hotel Chain. The “Most Excellent” hotel chains were determined based on the highest percentage of Certificate of Excellence recipients. 119 Drury Hotels received the 2018 TripAdvisor® Certificate of Excellence. Now in its eighth year, the achievement celebrates businesses that earned great traveler reviews on TripAdvisor over the past year. 97.5% of eligible Drury Hotels received the 2018 Certificate of Excellence. TripAdvisor also recognized 90 Drury Hotels with the Hall of Fame honoring properties that received a Certificate of Excellence five years in a row (2014-2018).
Drury Hotels is honored to be recognized as a Top Workplace in 2019 in St. Louis, Nashville, Atlanta and Colorado. At the time of the survey, Drury Hotels had 1,030 team members in St. Louis, 110 team members in Nashville, 100 team members in Atlanta and 135 team members in Colorado.
July 24, 2019: The Drury Hotels team has done it again – setting a new standard for guest satisfaction. J.D. Power ranked Drury Hotels "Highest in Guest Satisfaction Among Upper Midscale Hotel Chains” in the J.D. Power 2019 North America Hotel Guest Satisfaction Index StudySM. The recognition marks Drury’s 14th consecutive guest-satisfaction award and sets a record for most consecutive wins in the J.D. Power hotel category. More
July 16, 2019: Drury Hotels Company’s first property in Wisconsin, a historic renovation of the First Financial Centre building in Milwaukee, is close to completion and is scheduled to welcome guests Aug. 29, 2019. More
June 27, 2019: Drury Hotels Company’s newest property, the Drury Inn & Suites Cincinnati Northeast Mason is now open to guests. The newly built property is the company’s second location in Cincinnati and 9th in Ohio. More
June 12, 2019: The Drury Inn & Suites Knoxville West is nearing completion and will begin to welcome guests Oct. 1. The new hotel is the company’s first property in Knoxville, Tennessee, and the third in the state. More
May 22, 2019: Drury Hotels Company’s newest property, the Drury Inn & Suites Iowa City Coralville, is now open to guests. The new hotel is the company’s first in the Greater Iowa City area and second in the state. More
January 11, 2019: The Drury Inn & Suites Iowa City Coralville is nearing completion and will begin welcoming guests in the spring of 2019. The new hotel is the company’s first in the Greater Iowa City area and second in the state. More
September 27, 2018: Drury Hotels Company has opened Drury Inn & Suites Huntsville at the Space & Rocket Center. The new hotel features 187 guest rooms and more than 2,180 square feet of flexible meeting and event space. More
August 8, 2018: Drury Hotels Company has opened Drury Plaza Hotel Columbia East. The new property features 210 guest rooms and more than 3,200 square feet of flexible meeting and event space. More
July 24, 2018: Drury Hotels and its 5,000 employees have set a new record in guest satisfaction. J.D. Power ranked Drury Hotels "Highest in Guest Satisfaction Among Upper Midscale Hotel Chains” in its 2018 North America Hotel Guest Satisfaction Index Study. More
June 29, 2018: The Drury Inn & Suites Huntsville at the Space & Rocket Center is nearing completion and will begin to welcome guests this summer. The new hotel is the company’s first property in Huntsville, Alabama, and fifth in the state. More
May 3, 2018: Drury Hotels Company has opened a new Drury Inn & Suites property in Pittsburgh. The Drury Inn & Suites Pittsburgh Airport Settlers Ridge features 187 rooms and more than 1,200 square feet of meeting space. More
April 10, 2018: The Drury Plaza Hotel Columbia East is nearing completion and will begin to welcome guests beginning July 28. The new hotel is the company’s second property in Columbia, Missouri, and 36th in the state. More
April 5, 2018: Drury Hotels Company hosted 350 of their national team members in Cape Girardeau, Missouri, for the company’s annual managers’ meeting held April 3 - 5, 2018. More
Outlet: KMOX Date: January 16, 2019
One of the country’s great business success stories is the Chesterfield-based Drury Hotels. Drury has won the JD Power North America Hotel Guest Satisfaction Award for "Highest in Guest Satisfaction Among Upper Midscale Hotel Chains" 13 years in a row. More