EFFECTIVE DATE: July 1, 2023

Drury Hotels Company, LLC cares about your privacy, and wants to provide you with helpful information about our privacy practices, including the kinds of information we collect that identify you as an individual (“Personal Information”), how we intend to use and share Personal Information, and how you can correct or change your Personal Information, all of which we describe in this policy (our “Privacy Policy”).

This Privacy Policy applies to Personal Information that is collected by Drury Hotels Company, LLC, including its subsidiaries, affiliates, and any individual hotel property or website, social media page, application, feature, widget or other online service that is owned or controlled by Drury Hotels Company, LLC (“Drury”, “we”, “us”, and “our”) and that posts a link to this Privacy Policy, through your communications with us, and when you make reservations or stay as a guest at one of our hotels (collectively, our “Services”).

This Privacy Policy does not cover information collected in connection with our branded credit cards. Please click here to review the Privacy Notice applicable to the Drury Rewards Credit Card.


You should read this Privacy Policy in its entirety before submitting any Personal Information so you know how we collect and share your Personal Information. This initial summary of our Privacy Policy highlights some important points regarding our and third parties’ collection, use, and sharing of your information.

  • When you make a reservation directly with us or through another travel service, enroll in a Drury sponsored rewards program like our Drury Rewards loyalty program or use the Drury Website (www.druryhotels.com), you will have the opportunity to give us your Personal Information such as your name, mailing address, telephone number, and email address; and payment information like a credit or debit card number. Click here for more details. We primarily use this information in connection with your making a room reservation, buying a gift certificate, or creating a personal profile through our Drury Rewards loyalty program. Click here for more details.
  • During your hotel stay, our hotel will have access to you reservation information and may collect additional information to authenticate your reservation such as a driver’s license or passport ID, or other information to enhance your stay including vehicle information, onsite purchases, internet, media and wireless service usage and other information to provide Services, support your safety and security or as required by law.
  • When using a Drury website, mobile or software application, social media page we control or wireless service we provide, we may automatically collect other information including your IP address, mobile device ID, and similar device identifiers, and information about how you use these services. We use this information for a variety of purposes, including enhancing or otherwise improving the Services, and our products and services. Click here for more details. We use a variety of technologies that collect this information including cookies and local storage and embedded scripts. Click here for more details.
  • Online travel agencies, advertisers, analytics, and telecommunications service providers we work with also may use your Personal Information to display our advertisements within their services or elsewhere online, and to provide us with information regarding the use of our technologies and the effectiveness of our advertisements. For more information, about these third party advertisers and similar third parties, click here. Some of the companies who display these targeted ads participate in a self-regulatory program that allows you to opt-out of having information about you used for this purpose. Click here for additional information.
  • We may share your Personal Information with third parties under certain circumstances, including, without limitation, with your online travel, other reservation service or group organizer, employer when a direct bill account is established or when you agree to receive information from third parties or request that we share your information with third parties, with Commerce Bank related to our cobranded Drury Rewards Credit Card, with our service providers, and for administrative and legal reasons. Click here for more information. If you are a California resident, you may request additional information regarding our practices with respect to sharing information with third parties’ for their direct marketing purposes; click here for more details.

This Privacy Policy explains:

  1. Personal Information That We Collect
  2. Use of Information by Drury
  3. Human Resources Data
  4. Social Media
  5. Analytics Providers, Ad Servers, and Similar Third Parties
  6. Direct Mail, Email and Outbound Telemarketing
  7. Information We Collect Automatically
  8. Your Choices
  9. How and When We Disclose Information to Third Parties
  10. Rights of Access, Rectification, Erasure and Restriction
  11. Retention
  12. Protection of Personal Information by Drury
  13. How to Contact Us
  14. Other Rights and Important Information

1. Personal Information That We Collect

Drury collects Personal Information regarding its current, prospective and former guests, visitors, website visitors and other consumers (“Consumers”), travel and other business partners (“Business Partners”), and individuals who work for us including current, prospective and former employees, contractors and temporary and other seasonal workers (“Team Members”) based on the legal grounds and legitimate business purposes outlined in this Privacy Policy.

Drury collects Personal Information directly from Consumers, Business Partners, and Team Members and indirectly through third parties and Business Partners such as an online travel agencies, airline or other electronic travel reservation service, staffing agencies and recruiters, and other agencies and service providers. The types of Personal Information we may collect (directly from you or from third parties) and our privacy practices depend on the nature of the relationship you have with Drury and the requirements of applicable law.

We endeavor to collect Personal Information only as relevant for the purposes of processing. Below are the legal bases and some of the ways we collect information and how we use it.

  1. 1.1 Information That You Provide

    Drury collects Personal Information directly from you when you contact us to make a room reservation or stay at a hotel, buy a gift certificate, apply for a job, or create a personal profile through our Drury Rewards loyalty program or otherwise engage directly with us. You may choose to create a personal profile, to make it more convenient for you to do business with us or stay informed you about products and special offers that may be of interest to you. In addition, in certain circumstances and if you elect, you may include credit or debit card information in your profile, to be used for subsequent reservations to increase reservation speed and eliminate the need for you to repeatedly enter your credit card information.

    We may collect other information about you, such as demographic information (for example, your age or gender), employer information (for example, travel agents and potential applicants), information about your preferences and interests (such as if you prefer a non-smoking room or tour packages) and your hotel-based activities (such as vehicle information, or use of hotel services). We may collect payment information (such as a credit or debit card number), if applicable. If we combine other information with Personal Information, we will treat the combined information as Personal Information under this Privacy Policy.

    If you provide us with such Personal Information about someone else, you represent that you have gotten any necessary consent of the other person before disclosing their information to us, which we will use in accordance with this Privacy Policy.

  2. 1.2 Information Third Parties Provide to Us About You

    Drury may collect Personal Information about you from third-party sources to provide the services you request or to supplement information provided by you.

    For example, we may receive information about you from third parties, including without limitation airlines, travel agents and companies (for example, booking.com and expedia.com) and event planners. In addition, we may supplement the information we collect with outside records such as from your travel agent in order to provide you with information, services, or products you have requested, to tailor content, to offer you opportunities to purchase products or services that we believe may interest you, and for other purposes, including marketing demographics. We may combine the information we receive from those other sources with information we collect. In those cases, we will apply this Privacy Policy to the combined information.

  3. 1.3 Research/Survey Solicitations

    From time to time, Drury may perform research (online and offline) via surveys. We may engage service providers to conduct such surveys on our behalf. All survey responses are voluntary, and the information collected will be used for research and reporting purposes to help us better serve you by learning more about your needs and the quality of the products and services we provide. The survey responses may be utilized to determine the effectiveness of our Site, various types of communications, advertising campaigns and/or promotional activities. We may share anonymous individual and aggregate data for research and analysis purposes.

2. Use of Information by Drury

Depending on how you interact with Drury, we and our service providers may use Personal Information in a variety of ways, including:

  1. 2.1 Providing Information and Services You Request

    Drury may use Personal Information about you to respond to your requests, for example: to fulfil transactions or process reservations and orders, to assess your employment application, to support your hotel stay, profile or use of our Services, or provide you information that you may request e.g. information about our company, a Drury partner, a hotel or program we are offering like our Drury Rewards loyalty program or Drury Rewards Visa. Drury may also use your Personal Information to deliver a specific program or service to you, when you partner with us or enroll to receive the program or service.
  2. 2.2 Administrative Purposes

    Drury may use the Personal Information about you for its administrative purposes, including, without limitation, to: (a) measure interest in Drury’s Services, programs or services; (b) perform internal quality control; (c) verify identity; (d) send communications regarding the Services, hotels, programs, your account, or any changes to any Drury policy or Terms of Service; (e) process payments; (f) prevent potentially prohibited or illegal activities; (g) enforce our Terms of Service; or (h) to comply with regulatory and legal obligations.
  3. 2.3 Marketing Products and Services

    Drury may use Personal Information about you to provide you with materials about offers, hotels, travel or related services offered by us or our partners, including new content or services on the Services. Drury may provide you with these materials by phone, postal mail, facsimile or email, as permitted by applicable law. If you do not wish us to use your Personal Information for marketing purposes, you may contact us at any time to opt out of the use of your Personal Information for such purposes, as further described below.
  4. 2.4 Research and Development

    Drury may use your Personal Information to create non-identifiable information that we may use alone or in the aggregate with information obtained from other sources, in order to help us to optimally deliver our existing services or develop new processes and services.
  5. 2.5 Information Submitted Via Websites

    You agree that Drury is free to use the content of any communications or other information submitted by you via the Services, including any narratives, images, ideas, inventions, concepts, techniques, or know-how disclosed therein, for any purpose including developing, manufacturing, and/or marketing goods or services. However, Drury does not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) you grant us permission to do so; (b) we first send notice to you that the materials or other information you submit to a particular part of a site will be published or otherwise used with your name on it; or (c) we are required to do so by law.
  6. 2.6 Sharing Content with Friends or Colleagues

    Drury’s Site may offer various tools and functionality. For example, Drury may provide functionality on its Website(s) that will allow you to forward or share certain content with a friend or colleague. Email addresses that you may provide for a friend or colleague will be used to send your friend or colleague the content or link you request, but will not be collected or otherwise used by Drury or any other third parties for any other purpose.
  7. 2.7 Other Uses

    Drury may use Personal Information for which we have a legitimate interest, such as direct marketing, individual or market research, anti-fraud protection, or any other purpose disclosed to you at the time you provide Personal Information or with your consent.

3. Human Resources Data

Drury collects Personal Information from current, prospective and former Team Members, their contact points in case of a medical emergency, and beneficiaries under any insurance policy (“Human Resources Data”). The Human Resources Data we collect may include title, name, address, phone number, email address, date of birth, passport number, driver’s license number, Social Security number or other government-issued identification number, financial information related to credit checks, bank details for payroll, information that may be recorded on a resume, CV or application form, language abilities, contact information of third parties in case of an emergency and beneficiaries under any insurance policy. We may also collect Sensitive Human Resources Data such as details of health or disability, including mental health, medical leave, and maternity leave.

We acquire, hold, use and process Human Resources Data for a variety of business purposes including:

  • workflow management, assigning, managing and administering projects;
  • Human Resources administration and communication;
  • payroll and the provision of benefits;
  • compensation, including bonuses and long-term incentive administration, stock plan administration, compensation analysis, including monitoring overtime and compliance with labor laws, and company recognition programs;
  • job grading activities;
  • performance and employee development management;
  • organizational development and succession planning;
  • benefits and personnel administration;
  • absence management;
  • helpdesk and IT support services;
  • regulatory compliance;
  • internal and/or external or governmental compliance investigations;
  • internal or external audits;
  • litigation evaluation, prosecution and defense;
  • diversity and inclusion initiatives;
  • restructuring and relocation;
  • emergency contacts and services;
  • employee safety;
  • compliance with statutory requirements;
  • processing of employee expenses and travel charges; and
  • acquisitions, divestitures and integrations.

If you apply for a job with Drury, Drury or its service providers may ask you to provide self-identifying information (such as veteran status, gender, and ethnicity) in conjunction with laws and regulations enforced by the Equal Employment Opportunity Commission and other federal, state and local regulatory agencies. Providing such self-identifying information is voluntary, but if you do provide such information, Drury or its service provider may submit that information to the appropriate government or regulatory agencies to fulfill reporting requirements and use that information to defend against employment-related complaint.

4. Social Media

Drury may collect Personal Information to enable individuals to use online social media resources offered either by Drury or a third party. We may also enable you to use these social media resources to post or share Personal Information with others. When using social media resources, you should take into consideration what Personal Information you share with others.

If you use on online social media resource offered by a third party through the Services you acknowledge that Drury may be able to access any information you make public through such third party (such as your username, comments, posts and contacts) and other information your privacy settings on such third-party social media resources permit Drury to access. Drury will comply with the provisions of this Privacy Policy and the privacy policies applicable to the social media resources it uses.

5. Analytics Providers, Ad Servers, and Similar Third Parties

Drury works with network advertisers, ad agencies, analytics service providers, and other vendors to provide us with information regarding traffic on the Services (including pages viewed and the actions taken when visiting our websites), to serve our advertisements online, and to provide us with information regarding the use of the Services and the effectiveness of our advertisements. Our service providers may collect certain information about your visits to and activity on the Services and other websites and services and may use this information to target advertising to you.

These service providers may set and access their own tracking technologies on your device (including cookies and local storage) and may otherwise collect or have access to information about you. Some of these parties may collect Personal Information over time when you visit the Site or other online websites and services. Cookies, including those set by network advertisers, may be used to (among other things): target advertisements, prevent you from seeing the same advertisements too many times, and conduct research regarding the usefulness of certain advertisements to you. We may share Personal Information about visitors with advertising companies, analytics providers, and other vendors for similar purposes.

For example, we use Google Analytics to collect data about traffic to our Site, to deliver advertisements when you visit other websites, and to share data about traffic to our website with Google and other Google Analytics program participants. Additional information about how Google Analytics collects and shares data when you visit this website is available at http://www.google.com/analytics/learn/privacy.html. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.

Users are bound by the Google Maps/Google Earth Additional Terms of Service (including Google Privacy Policy). Please visit: https://www.google.com/help/terms_maps/.

As well, we use Microsoft Clarity, which may collect your Personal Information when using our website. Microsoft collects this data to provide Microsoft Advertising. For more information on how Microsoft uses your personal data please visit: https://privacy.microsoft.com/en-us/privacystatement.

Although we may use a variety of service providers to perform advertising services, some of these companies are members of the Network Advertising Initiative (“NAI”) or the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. You may want to visit https://thenai.org/opt-out/, which provides information regarding targeted advertising and the “opt-out” procedures of NAI members. You may also want to visit http://www.aboutads.info/choices/, which provides information regarding targeted advertising and offers an “opt-out” by participating companies in the DAA Self-Regulatory Program.

If you are accessing the Services through an application (i.e., on a mobile phone or tablet) you can download the AppChoices application from your device’s application store (i.e., Google Play, Apple App Store, and Amazon Store). This DAA application allows participating companies to offer an opt-out of customized advertisements that are based on predictions about your interests generated from your application usage. For more information, visit http://www.aboutads.info/appchoices.

Please note that these companies may still collect information from you, and opting out through these mechanisms does not opt you out of all advertising. You will continue to be served generic ads while online or on your device.

6. Direct Mail, Email and Outbound Telemarketing

Consumers and Business Partners who provide us with Personal Information, and other individuals whose Personal Information we obtain from third parties, may receive periodic emails, newsletters, mailings or phone calls from us with information on Drury or our business partners’ products and services or upcoming special offers/events we believe may be of interest. We offer the option to decline these communications at no cost to you by following the instructions below.

7. Information We Collect Automatically

In addition to any Personal Information that you choose to submit to Drury, we and our service providers (including any content, advertising, and analytics providers) may use a variety of technologies that automatically or passively collect certain information about your use of the Services as described below.

  1. 7.1 Usage Information

    Usage information may include the type of device you are using, the browser and operating system you are using, the URL or advertisement that referred you, the search terms you entered into a search engine that led you to the Services, time of day you visit the Services, among other information. Usage Information also includes the IP address or other unique identifiers (“Device Identifier”) for any computer, mobile phone, or other device used to access the Services, computer software or applications, or wireless services. A Device Identifier is a number that is automatically assigned to your device and our servers identify your device by its Device Identifier. We may use usage information for a variety of purposes, including enhancing or otherwise improving the Services, computer software or applications, wireless service delivery and our products and services. The usage information we collect is generally non-identifying, but if we associate it with you as a specific and identifiable person, we will treat it as Personal Information.

  2. 7.2 Cookies and Local Storage

    Cookies and local storage are data files placed within a browser on your device when the device is used to access our Services. These technologies are able to store a unique identifier for your device that can be used to recognize your device whenever you access the Services and may be used for many purposes, including, without limitation, to evaluate and improve the functionality of the Services, to help us deliver content specific to your interests, to process your reservations or requests and/or to analyze your visiting patterns. If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser and/or deleting your cookie files from your hard drive at any time by clicking on the privacy or history tab typically found on the settings or options menu in your internet browser. If you choose to disable cookies on your device, you will not be able to use all of the features of the Services, including the features associated with creating a user profile or making an online reservation. You can find more information about cookies and how they work at www.allaboutcookies.org.

  3. 7.3 Web Beacons

    Small graphic images or other web programming code called web beacons (also known as “pixel tags,” “1x1 GIFs,” or “clear GIFs”) may be included in our web pages and email messages. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Services, to monitor how users navigate the Services, to count how many emails that were sent were actually opened or to count how many particular links were actually viewed.

  4. 7.4 Embedded Scripts

    An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a service provider, is active only while you are connected to the Services, and is deactivated or deleted thereafter.

  5. 7.5 Security and Fraud Scripts

    In addition to embedded scripts, we may use a variety of other technologies that collect similar information for security and fraud detection purposes.

  6. 7.6 Do Not Track

    Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, Drury does not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

8. Your Choices

You have the right to opt out of certain uses and disclosures of your Personal Information, as set out in this Privacy Policy.

  1. 8.1 General

    Where you have consented to Drury’s processing of your Personal Information or Sensitive Personal Information, you may withdraw that consent at any time and opt out by following the instructions in this section.

  2. 8.2 Email and Telephone Communications

    An “Unsubscribe” button will be provided at the top or bottom of each email communications sent by Drury so that you can opt-out. However, we may continue to send transaction-related emails regarding reservations, programs or services you have requested in response to such request. We may need to send you certain communications regarding the Drury programs and services and you will not be able to opt out of those communications – e.g., communications regarding updates to our Terms of Service or this Privacy Policy.

9. How and When We Disclose Information to Third Parties

In addition to receiving your Personal Information from third parties, Drury may share or disclose the Personal Information we collect or receive.

We may share the information we have collected about you (including Personal Information): (i) as disclosed at the time you provide your information, (ii) with your consent, (iii) as described elsewhere in this Privacy Policy, or (iv) in any of the following circumstances:

  1. 9.1 Provide You Services

    Drury may share Personal Information with our service providers that we have retained to perform services on our behalf including: (i) provision of IT and related services; (ii) provision of information and services you have requested; (iii) payment processing; and (iv) sending email or other communications or providing customer service activities. Personal Information (including payment information) may be used and shared to effectuate your order and may be stored by a service provider for purposes of future orders.

  2. 9.2 Drury Rewards Credit Card

    Drury may share your Personal Information and other information about you with Commerce Bank for purposes related to our cobranded Drury Rewards Credit Card. For example, we may share information in order to send joint offerings, including information on how to apply for the Drury Rewards Credit Card, and in connection with your use of a Drury Rewards Credit Card, such as to maintain or service accounts and to effectuate transactions. Please click here to review the Privacy Notice applicable to the Drury Rewards Credit Card.

  3. 9.3 When You Agree to Receive Information from Third Parties or Request That We Share Your Information

    You may be presented with an opportunity to receive information and/or marketing offers from one or more third parties. If you agree at that time to have your Personal Information shared (by opting in or choosing not to opt out at that time), your Personal Information will be disclosed to that third party (or parties) and will be subject to the privacy policy and practices of that third party. If you later decide that you no longer want to receive communications from a third party, you will need to contact that third party directly. We are not responsible for the privacy policies and practices of third parties.

  4. 9.4 Administrative and Legal Reasons

    We reserve the right to disclose any information (including Personal Information) if we believe such action is necessary: (i) to conform to legal requirements, to comply with legal process or a subpoena, or at the request of a governmental entity conducting an investigation; (ii) to collect amounts owed to Drury (iii) to enforce Drury policies or contracts or protect and defend the legal rights or property of Drury, our Consumers, Partners, our Services, users of our Services, or any other party; (iii) if we in good faith believe that such action is permitted by law; or (iv) in an emergency, to protect the health and safety of our Consumers, Partners, users or the general public. In addition, from time to time, server logs may be reviewed for security purposes – e.g., to detect unauthorized activity on the Services. In such cases, server log data containing IP addresses may be shared with law enforcement bodies and others in order that they may identify users in connection with their investigation of the unauthorized activities.

  5. 9.5 Business Transfers & Transitions

    Drury may share your information, including Personal Information, with its parent, subsidiaries, and affiliates, primarily for business and operational purposes. In the event Drury goes through a business transition (such as a merger, acquisition by another company, bankruptcy or sale of all or a portion of its assets, including, without limitation, during the course of any due diligence process), your Personal Information will likely be among the assets transferred. By providing your Personal Information, you agree that we may transfer such information to the acquiring entity without your further consent.

  6. 9.6 Sweepstakes, Contests, & Promotions

    We may offer sweepstakes, contests, and other promotions (any, a “Promotion”) that may require registration. By participating in a Promotion, you are agreeing to the provisions, conditions or official rules that govern that Promotion, which may contain specific requirements of you (including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness or other indicia of persona in advertising or marketing materials). If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules (such as on a winners list).

  7. 9.7 Administration of the Drury Rewards Program Points System

    If you choose to participate in Drury Rewards loyalty program, we may share your information with third parties in order for you to redeem your points or for us to otherwise administer the program’s points system.

10. Rights of Access, Rectification, Erasure and Restriction

You are responsible for maintaining and updating, as applicable, your account registration data with current, accurate, and complete information. You may view, update, delete, and/or edit the registration data you have provided to Drury by logging in to your account and going to “My Profile” section, and following the appropriate instructions.

At any time you may seek confirmation regarding whether Drury is Processing Personal Information about you, request access to Personal Information, and ask to receive (port), amend or delete your Personal Information where it is inaccurate by calling 1-888-324-1851. Drury will make good faith efforts to implement requested changes in our active databases. Note, however, that we may keep information you update or change for Drury’s administrative purposes. Also, it is not always possible to completely remove or delete all of your information from our databases, and such requests will be processed in line with local laws. Also, it is not always possible to completely remove or delete all of your information from our databases, and such requests will be processed. in line with local laws.

Although Drury makes good faith efforts to provide Individuals with access to their Personal Information, there may be circumstances in which Drury is unable to provide access, including but not limited to: where the information contains legally privileged content, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question or where it is commercially proprietary. If Drury determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, Drury will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.

11. Retention

Drury retains the Personal Information we receive as described in this Privacy Policy for as long as you use our Services or as necessary or permitted to fulfill the purpose(s) for which it was collected, provide our products and services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws.

12. Protection of Personal Information by Drury

The security of all Personal Information provided to Drury is important to us, and we employ commercially reasonable security methods and technologies to help secure your Personal Information. However, no data transmission over the Internet or storage of information can be guaranteed to be 100% secure. As a result, while Drury strives to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to Drury, and you do so at your own risk. You are responsible for maintaining the secrecy of your own passwords. If you have reason to believe that your passwords or Personal Information is no longer secure, please promptly notify Drury as provided in Section 13 below.

13. How to Contact Us

If you have any questions about this Privacy Policy or privacy concerns, please send an email to dataprivacy@druryhotels.com, call 1-888-324-1851, or write to us at 13075 Manchester Road, Suite 100, St. Louis, MO 63131 ATTN: Legal Department. If Drury needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail.

Drury will respond to your concerns and try to resolve any privacy issues in a timely manner. If you are an EU citizen and feel that Drury is not abiding by the provisions of this Privacy Policy, please contact Drury at the contact information provided above. If any request remains unresolved, you may contact the national data protection authority for your EU Member State.

14. Other Rights and Important Information

  1. 14.1 Information Regarding Children

    Due to the nature of Drury’s business, services and benefits are not marketed to minors. Drury does not knowingly solicit or collect Personal Information from children under the age of 13 (and in certain jurisdictions under the age of 16). If we learn that we have collected Personal Information directly from a child under the age of 13 (and in certain jurisdictions under the age of 16), we will promptly delete that information.

    If you are under the age of 13 (and in certain jurisdictions under the age of 16), please do not submit any Personal Information to Drury.

    If a parent or guardian becomes aware that his or her child under the age of 13 (and in certain jurisdictions under the age of 16), has directly provided us with Personal Information without his or her consent, he or she should contact us and we will delete such information from our files.

  2. 14.2 Third-Party Links and Content

    Our Services may contain links to other websites, including to our Drury branded credit card partners, for your convenience and information. Drury does not control these third-party websites or their privacy practices, which may differ from those set out in this Privacy Policy. Drury is not responsible for the privacy practices of third-party sites and does not endorse or make any representations about the third parties’ website privacy practices. Any Personal Information you choose to provide to unrelated third parties is not covered by this Privacy Policy. Drury encourages you to review the privacy policy of any company or website before submitting your Personal Information. Some third parties may choose to share their users’ Personal Information with Drury; that sharing is governed by that company’s privacy policy, not this Privacy Policy.

  3. 14.3. Users Residing Outside of the United States and Consent to Transfer

    Drury Hotels Company, LLC, the Services and all of our hotels are based on the United States. All Personal Information sent or collected via or by Drury may be stored in the U.S. or anywhere in the world, including but not limited to, in the United States, in the cloud, our servers, the servers of our affiliates or the servers of our service providers. Your Personal Information may be accessible to law enforcement or other authorities pursuant to a lawful request. By providing information to Drury, you consent to the storage of your Personal Information in these locations.

  4. 14.4 Changes to this Privacy Policy

    Drury reserves the right to change or modify this Privacy Policy in its discretion at any time and will notify you of material changes by posting the changed or modified Privacy Policy on our Site. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any changes will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified and your continued use of the Site after the effective date of the revised Privacy Policy (or such other act as specified in the revised Privacy Policy) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

  5. 14.5 California, Colorado, and Virginia Residents

    If you are a resident of California, Colorado, or Virginia, please review our Supplemental U.S. State Privacy Notice for more information about your privacy rights.

    If you are a California job applicant, please review our California Applicant Privacy Notice.