Travel Clean + Safe®

OUR CLEAN + SAFE commitment

We are proud to partner with Ecolab Inc. – a global leader in hygiene and infection prevention solutions for the hospitality industry – to keep our guests and team members safe. In this collaborative effort, we use Ecolab products as part of enhanced cleaning and disinfecting procedures.

As a family-owned company, we pledge to provide the utmost care for you, while offering great value and consistency. Thank you for your trust and loyalty.

Travel Alert

If you are traveling to one of our hotels in a state with a required or recommended travel restriction in place, we recommend reviewing the state guidance of the destination. Information specific from each state can be found below:

Flexibility

We realize travel plans are fluctuating and may change. As a reminder, Drury Hotels offers you the flexibility to cancel most reservations until 12:00pm the day prior to arrival. If you booked a non-refundable Advance Purchase reservation and need to speak with someone on our team, please submit an Advance Purchase Hardship Request.

To help ensure you retain the Drury Rewards points you've worked so hard for, we have paused the expiration of all accounts through December 30, 2021. If you have any questions, our team at 1-800-325-0581 is ready to help. 

WHAT YOU CAN expect

arrival

We have updated our check-in process to reduce contact by removing the need for signatures and encouraging electronic payment.

social distancing

We encourage you to maintain a safe distance from one another.

masks

Per CDC Guidelines, masks are optional for fully vaccinated guests unless otherwise required by state or local ordinance. Thank you for your cooperation & understanding.

travel clean®

Our team uses a detailed checklist to ensure all frequently touched areas in our hotels are clean and disinfected.

Our Amenities

breakfast, 5:30 kickback®

Offering a free hot breakfast and 5:30 Kickback is what you know us for, and that hasn’t changed. While some menu items may have changed, you can count on us to still provide a fresh and free hot breakfast and dinnertime snacks and drinks at our 5:30 Kickback. To help you stay safe, our teams are currently following local guidance.  At locations where our self-serve buffet is open, a Food Service Ambassador is in place to maintain a clean, safe and professional self-serve dining area. Dining rooms are open as local guidance allows. 

  • Breakfast hours: weekdays from 6-9:30 am and on weekends from 7-10 am.
  • 5:30 Kickback hours: every day from 5:30-7 pm.

swimming pools & fitness centers

Our pools and fitness centers are open; however, they may have attendance limits or require advance reservations, which can be made once you arrive at the hotel. Please visit our hotel webpages for more information.

Our Guestrooms 

housekeeping

We want you to feel safe from check-in to check-out, and everywhere in between. To help you travel clean, we are using products approved by the CDC and EPA, and our housekeeping team has received additional cleanliness training focused on the disinfection of frequently touched areas in your room.

For your comfort and safety, we will provide housekeeping service every seven days. If you would like to request housekeeping service during your stay, please let us know while you’re making your reservation or visit the front desk upon arrival.

cleaning & disinfecting

  • Disinfect frequently touched areas throughout room. This includes all door handles and locks, light switches, telephone, remote control, faucet, alarm clock, tops of the furniture, and other items you may use such as the ice bucket and lid, hairdryer, hangers and iron. 
  • Launder using CDC approved settings, including the use of chlorine bleach.

Meeting Rooms

Meeting rooms are set up following current local guidelines.  All frequently touched areas, such as tables and audiovisual equipment, in the meeting space will be disinfected after each use.  Table linens are laundered using CDC approved settings. 

Our Sales team can provide guidance and additional details during the planning process. Contact us via email, and a member of our sales team will contact you within one business day.

Our Team

health & wellness

Drury team members are screened on a daily basis to ensure they are symptom-free. We enforce proper hand hygiene and are also providing our team with gloves and masks to protect themselves and you.

social distancing

We encourage our team to practice social distancing, too. This helps them to keep one another healthy, safe and ready to serve you.