We are proud to partner with Ecolab Inc. – a global leader in hygiene and infection prevention solutions for the hospitality industry – to keep our guests and team members safe. In this collaborative effort, we use Ecolab products as part of our cleaning and disinfecting procedures.
As a family-owned company, we pledge to provide the utmost care for you, while offering great value and consistency. Thank you for your trust and loyalty.
If you are traveling to one of our hotels in a state with a required or recommended travel restriction in place, we recommend reviewing the state guidance of the destination.
We realize travel plans are fluctuating and may change. As a reminder, Drury Hotels offers you the flexibility to cancel most reservations until 12:00pm the day prior to arrival. If you booked a non-refundable Advance Purchase reservation and need to speak with someone on our team, please submit an Advance Purchase Hardship Request.
To help ensure you retain the Drury Rewards points you've worked so hard for, we have paused the expiration of all accounts through December 30, 2021. If you have any questions, our team at 1-800-325-0581 is ready to help.
We have updated our check-in process to reduce contact by removing the need for signatures and encouraging electronic payment.
We encourage you to maintain a safe distance from one another.
Our team uses a detailed checklist to ensure all frequently touched areas in our hotels are clean and disinfected.
Offering a free hot breakfast and 5:30 Kickback is what you know us for, and that hasn’t changed. While some menu items may have changed, you can count on us to still provide a fresh and free hot breakfast and dinnertime snacks and drinks at our 5:30 Kickback. To help you stay safe, our teams are currently following local guidance. At locations where our self-serve buffet is open, a Food Service Ambassador is in place to maintain a clean, safe and professional self-serve dining area. Dining rooms are open as local guidance allows.
Our pools and fitness centers are open; however, they may have attendance limits or require advance reservations, which can be made once you arrive at the hotel. Please visit our hotel webpages for more information.
We want you to feel safe from check-in to check-out, and everywhere in between. To help you travel clean, we are using products approved by the CDC and EPA, and our housekeeping team has received additional cleanliness training focused on the disinfection of frequently touched areas in your room.
For your comfort and safety, we will provide housekeeping service every seven days. If you would like to request housekeeping service during your stay, please let us know while you’re making your reservation or visit the front desk upon arrival.
cleaning & disinfecting
Meeting rooms are set up following current local guidelines. All frequently touched areas, such as tables and audiovisual equipment, in the meeting space will be disinfected after each use. Table linens are laundered using CDC approved settings.
Our Sales team can provide guidance and additional details during the planning process. Contact us via email, and a member of our sales team will contact you within one business day.
Drury team members are screened on a daily basis to ensure they are symptom-free. We enforce proper hand hygiene and are also providing our team with gloves and masks to protect themselves and you.
We encourage our team to practice social distancing, too. This helps them to keep one another healthy, safe and ready to serve you.