We are proud to partner with Ecolab Inc. – a global leader in hygiene and infection prevention solutions for the hospitality industry – to keep our guests and team members safe. In this collaborative effort, we use Ecolab products as part of enhanced cleaning and disinfecting procedures.
As a family-owned company, we pledge to provide the utmost care for you, while offering great value and consistency. Thank you for your trust and loyalty.
We realize travel plans are fluctuating and may change. As a reminder, Drury Hotels offers you the flexibility to cancel most reservations until 12:00 p.m. the day prior to arrival.
We are currently offering special exceptions on Advance Purchase non-refundable reservations to accept cancellations and refunds for reservations booked on or before September 30, 2020. Please cancel the reservation through your original booking source and you should receive a refund within 7-10 business days.
For reservations booked October 1, 2020 and beyond, please submit an Advance Purchase Hardship Request.
We have re-designed our check-in process to reduce contact by implementing transparent shields, removing the need for signatures and encouraging electronic payment.
Signs and visual cues help allow six feet between you and others. We also ask you to travel only with your immediate party on elevators.
For the safety of our guests and team, face coverings are required to enter hotel and in common areas. Thank you for your cooperation & understanding
Our team uses a detailed checklist to ensure all frequently touched areas—including handles, luggage carts, elevator buttons and more—are disinfected frequently throughout the day.
Offering a free hot breakfast and 5:30 Kickback is what you know us for, and that hasn’t changed. Breakfast and 5:30 Kickback will be served by our hotel team. While some menu items may have changed, you can count on us to still provide a fresh and free hot breakfast and dinnertime snacks and drinks at our 5:30 Kickback. Dining rooms are open as local guidance allows, and guests are welcome to enjoy food and beverage options in guest rooms.
In most cases, pools and fitness centers have re-opened, however, they may have attendance limits or require advance reservations, which can be made once you arrive at the hotel. Please visit our hotel webpages for more information.
We want you to feel safe from check-in to check-out, and everywhere in between. We are using products approved by the CDC and EPA, and our housekeeping team has received additional cleanliness training focused on the disinfection of frequently touched areas in your room.
For your comfort and safety, we will provide housekeeping service every seven days. If you would like to request housekeeping service during your stay, please let us know while you’re making your reservation or visit the front desk upon arrival.
cleaning & disinfecting
Meeting rooms are set up to ensure socially distant seating, following the current local guidelines. Visual cues are installed throughout the meeting rooms to encourage one-way paths. All frequently touched areas, such as tables and audiovisual equipment, in the meeting space will be disinfected after each use. Table linens are laundered using CDC approved settings. Table linens are laundered using CDC approved settings. Food & beverage options are individually packaged or served by a team member.
Our sales team can provide social distancing guidance and additional details during the planning process. Contact us via email, and a member of our sales team will contact you within one business day.
Drury team members are screened on a daily basis to ensure they are symptom-free. We enforce proper hand hygiene and are also providing our team with gloves and masks to protect themselves and you.
We encourage our team to practice social distancing, too. This helps them to keep one another healthy, safe and ready to serve you.