TripAdvisor’s 2016 Certificate of Excellence honors 109 Drury Hotel properties

News Sub Page Header TA COE 2016

Achievement is based on consistency and frequency of positive customer reviews

Drury Hotels Company announced 109 of their properties received the 2016 TripAdvisor® Certificate of Excellence distinction. Now in its sixth year, the Certificate of Excellence celebrates hospitality businesses that received consistent, frequent and positive traveler reviews on TripAdvisor during the past 12 months. Certificate of Excellence recipients include accommodations, restaurants and attractions around the world that continually deliver outstanding customer service and experiences for their guests.

"It is an honor to be recognized by your guests and we thank them for taking the time to share their positive experiences on TripAdvisor," said Chuck Drury, president and CEO of Drury Hotels. "This recognition is a tribute to the hard work, attention to detail and positive attitudes our 5,000 team members exhibit every day at all of our properties."

The Certificate of Excellence accounts for the quality, quantity and frequency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

"With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travelers," said Heather Leisman, TripAdvisor's vice president of industry marketing. "This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions."

Drury Hotels Company has been family-owned and operated since 1973. For a complete listing of all Drury hotels or for reservations, visit or call 1-800-DRURYINN. For information about career opportunities at Drury Hotels, please apply online at

About Drury Hotels Company
Drury Hotels Company is a Missouri-based, family-owned and operated hotel system with more than 130 hotels in 21 states. Founded in 1973, Drury Hotels has been recognized by the J.D. Power 2016 North America Hotel Guest Satisfaction Index Studysm with the award for “Highest in Guest Satisfaction Among Upper Midscale Hotel Chains.” 2016 marked the 11th consecutive year Drury received this award. Brands include Drury Inn & Suites®, Drury Inn®, Drury Plaza Hotel®, Drury Suites®, Pear Tree Inn by Drury®, as well as other hotels in the mid-priced hotel segment. Drury Hotels continues to provide exceptional value for business and leisure travelers with its many free amenities - The Extras Aren’t Extra®. For more information, visit or call 1-800-DRURYINN. Join the conversation on Twitter @druryhotels or on Facebook.

For additional information about the 2016 North America Hotel Guest Satisfaction Index Studysm, visit

About TripAdvisor
TripAdvisor® is the world's largest travel site*, enabling travelers to plan and book the perfect trip. TripAdvisor offers advice from millions of travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors**, and 350 million reviews and opinions covering 6.5 million accommodations, restaurants and attractions. The sites operate in 48 markets worldwide.

TripAdvisor, Inc. (NASDAQ:TRIP), through its subsidiaries, manages and operates websites under 24 other travel media brands:,,,,,, (including,,, and,,,,,,,,,,,,,,,,, and
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, February 2016
**Source: TripAdvisor log files, Q1 2016